Troubleshooting Cisco IP Telephony and Video

This course provides delegates with the knowledge and skills that are required to troubleshoot issues in a voice and video network that includes Cisco Unified Communications Manager, Cisco VCS-C and Cisco Expressway.

This course is based on software version 10.6.

Målgrupp

Network engineers involved in the troubleshooting of voice and video networks and individuals looking to achieve CCNP Collaboration Certification.

Förkunskaper

Attendees should meet the following prerequisites:

  • Working knowledge of converged voice and data networks
  • Working knowledge of the MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways
  • Working knowledge of Cisco Unified Communications Manager, Cisco Unified Communications features and applications, and Cisco IOS voice gateways in a single-site and multisite environment.
  • Prior attendance of  CIPT1 or CIPTV1 and  CIPT2 or CIPTV2  is required

Ämnesområden

Introduction to Troubleshooting Cisco Unified Communications Solutions

  • Identifying Cisco Collaboration Deployments
  • Using Troubleshooting Methodology
  • Using Troubleshooting and Monitoring Tools

Cisco Unified Communications Manager Troubleshooting

  • Troubleshooting Common Gateway and Endpoint Registration Issues
  • Troubleshooting Cisco Unified Communications Manager Availability Issues
  • Troubleshooting Database Replication Issues
  • Troubleshooting LDAP Integration Issues

Cisco VCS Troubleshooting

  • Troubleshooting Endpoint Registration Issues
  • Troubleshooting Cisco VCS Contril and Cisco VCS Expressway Availability Issues
  • Troubleshooting Database Replication Issues
  • Troubleshooting LDAP Integration Issues

Call Setup Issues

  • Describing Call Setup Issues and Causes
  • Troubleshooting On-Net Single-Site Calling Issues
  • Troubleshooting On-Net Multisite Calling Issues
  • Troubleshooting Off-Net Calling Issues

ILS and GDPR Issues

  • Troubleshooting ILS and GDPR

Cisco Unified Communications Manager Mobility Issues

  • Troubleshooting Device Mobility Issues
  • Troubleshooting Cisco Extension Mobility Issues
  • Troubleshooting Cisco Unified Mobility Issues

Cisco Telepresence Management Suite Issues

  • Troubleshooting Cisco TMS Issues

Voice Quality and Media Resources Issues

  • Troubleshooting MTP Issues
  • Troubleshooting Transcoder Issues
  • Troublshooting Audio and Video Conferencing Issues
  • Troubleshooting Audio and Video Quality Issues

Målsättning

After you complete this course you will be able to:

  • Describe a systematic methodology to troubleshoot Cisco Unified Communications solutions
  • Isolate and troubleshoot reported issues that relate to Cisco Unified Communications Manager, VCS-C and Cisco Expressway
  • Troubleshoot voice quality issues and issues related to media resources
  • Troubleshooting ILS and GDPR
  • Troubleshoot Mobilityy Issues

Om kursen

Pris: 31 500,00 kr

exklusive moms

Längd 5 dagar
Kurskod CTCOLLAB

Kursen hålls på begäran

Kontakta oss för mer information.

Telefon: 08-440 11 00
E-post: info@addskills.com